At Tiwari we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
Personal information and other data we collect
Tiwari collects personal information when you register for a service or otherwise voluntarily provide such information, such as:
Register as an Tiwari member
Register interest for and/or enter a competition
Subscribe to one of our email newsletters
Download or request a brochure or other printed materials
Book a trip with us
Refer a friend to Tiwari
We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.
Tiwari’s servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit. We cannot identify you individually from this information. This information is used to make improvements to our site and make it easier to find the information you are looking for.
We may use personal information to provide the services you’ve requested, including sending email newsletters, or sending printed materials to your home.
We may also use personal information for auditing, research and analysis to operate and improve Tiwari’s services.
We may share aggregated non-personal information with third parties outside of Tiwari, such as our travel industry partners to better analyse trends and further improve our services.
We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
Tiwari processes personal information on our servers in Australia and in other countries. In some cases, we process personal information on a server outside your own country.
We will not share or sell your data to 3rd parties without permission.
When you provide your email address to Tiwari Travel to make an online booking, your contact details may be retained even if the transaction is not completed.
We offer you choices when we ask for personal information, whenever reasonably possible.
We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.
Card security policy
Tiwari Travel Pty Ltd maintains the security of your credit card data by the following measures: All online payments are submitted over a secured socket layer (SSL). Credit card information is transmitted immediately to a payment gateway solution via an encrypted port. Tiwari does not store your credit card number in any of our systems, it is used only within the context of the transaction then destroyed upon receipt from an acquiring bank. All credit card payments receive an identification number that is proof of the transaction’s acceptance into the banking system. This identification number can be used to trace any transaction back to the credit card issuer (for example, the bank that issued the MasterCard, or VISA credit card).
For more information about our privacy practices, please contact us any time.